We work very hard to ensure that we offer fantastic online prices. If you find another online store that is selling the same product as us but at a lower price, then why not ask us to beat it?
Simply email us a link to the product that clearly shows the product details and price before you purchase from our website, and we will review your request and apply the required discount where possible when you go through our checkout.
We want you to feel confident that you are getting the absolute best price for the product you are ordering. It's not always possible to offer a price match, but we will always do our very best to beat our competitor's prices.
Seen a lower price or have a product question? Contact us!
Our Price Match Guarantee has some limitations:
- You must request our price match guarantee before purchasing the item from our website
- Promotions such as sale items, and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be a New Zealand based online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; TradeMe, eBay, etc..)
- The competitor must be an Authorized Retailer for the product in question
- The product may not be a parallel import
- The product must be identical to the one listed on our website
- The Price Match Guarantee includes the item price, the shipping charges and GST.
New Zealand sales only:
The ScopeUout.co.nz website is for New Zealand customers only and all of our prices are listed in NZ dollars. If you're browsing from Australia then why not visit our Australian site and pay in Australian dollars.
Shipping across the whole of NZ is 100% FREE! Auckland, Wellington, Christchurch, Dunedin, Twizle, Whangarei.......you name the place and we'll delivery your product to your door.
We understand that you want your new purchase as soon as possible and it is important that we get it to you as quickly as we can.
All orders are shipped via courier directly from our NZ based distributors warehouses to your door. Orders are processed and dispatched Monday to Friday. If you’ve placed your order over the weekend it will be processed on Monday.
If your order is in stock in our distributors warehouse, it will be shipped within five to seven business days from the date of your order. Occasionally our distributors will have to source the product from their Australian warehouse which can take up to 14 working days. If we are aware that shipping times for a certain product will be longer than usual, we’ll indicate this on the product description.
If you need your product by a certain date then please get in touch before ordering to find out if that is possible.
If your order contains multiple products then individual products may be delivered on different days, depending on the warehouse that the products will be shipped from and the availability of freight carriers.
We endeavour to send you tracking details for your order but this is not always possible. If you have any questions at all regarding the status of the delivery of your order please contact us.
Please note that if you have paid via bank deposit then we'll process your product for dispatch and ship it to you once the payment has cleared in our account.
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and we are reaching out to our NZ distributors warehouses to confirm that the product is in stock and ready to ship.
Once your product has been dispatched from our distributors warehouse we will update our system to show that your order is on it’s way. We’ll email you to let you know the status of your order, and where possible we will provide you with the tracking details for the delivery.
You can check the status of your order at any time by visiting your order confirmation page which can be accessed by clicking on the ‘View Your Order’ button on your order confirmation email.
Prices and taxes:
Goods and Service Tax (GST of 15%) will be charged on all purchases. GST is included in the displayed sales price of all products. Your total order price will include the price of the product plus GST. No additional taxes will be added to the price of your product when you checkout. We reserve the right to change prices of our products at any time.
You can find out more about available payment options here.
Returns and exchanges:
Information about returns and exchanges can be found here.
Other Terms & Conditions:
Products listed on the website are, to the best of our knowledge available for purchase. If for any reason we are unable to supply a product, we'll contact you via email to inform you of the delay and arrange a refund or alternative product if available. If we reach out to you and do not receive any response from you within seven business days we will refund your payment.
ScopeUout reserves the right to change information and the terms and conditions of sale at the ScopeUout Online Store at any time.
We make every effort to ensure that the information on our site is accurate and up to date. If you find an error please contact us and we’ll make a correction as soon as possible.
We cannot accept responsibility for information or opinions from third-parties contained within this site or for the content of links from this site.
Product specifications are obtained from the manufacturers and cannot be guaranteed accurate. Product descriptions are for guidance only. If you have any questions about a product please contact us and we'll be happy to help.
We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. You will be promptly informed if such a case arises.
ScopeUout reserves the right to change prices for products displayed at the ScopeUout Online Store at any time.
At ScopeUout we pride ourselves on selling high quality sporting optics. In the unlikely event that your product has a manufacturing fault, you can be safe in the knowledge that it is covered by a manufacturers warranty.
Your rights as a consumer are also protected by the Consumer Guarantees Act 1993. More information about this is available here.
Please see below for specific manufacturers warranty information for the different brands of products available to buy from ScopeUout.
If you suspect that your product has a fault then please contact us as soon as possible to let us know. We'll then provide you with a return authorisation form to include alongside the item when you send it back to us. Please note that you will be responsible for covering the costs of sending the item back to us. To find out more about sending an item back to us please refer to our Return and Exchange Policy.
Our Acuter spotting scopes are covered by a one year manufacturers warranty against manufacturing defects.
Our Alpen products are covered by a five year manufacturers warranty against manufacturing defects.
Our Athlon products are warranted to be free of defects in materials and workmanship for the lifetime of the product. Athlon will also repair or replace, at no charge to you, your product if you should damage it through normal use. No receipt needed, no registration required. This is a commitment that Athlon will be the best product you can buy for your money.
Bushnell products sold by ScopeUout and manufactured on or after April 2017 are covered by the Bushnell Ironclad Warranty. The Ironclad Warranty is a full lifetime warranty that covers the lifetime of this Product. Each Product has a defined lifetime; lifetimes can range from 1 to 30 years. Find out more about the warranty here.
Our BSA optics are covered by a five year manufacturers warranty.
Carson products are covered by a range of different manufactures warranties that vary depending on the type of product. Their binoculars and microscopes have a no fault warranty and their telescopes have a one year limited warranty.
Our range of DJI drones and accessories are covered by a warranty of up to one year. Take a look at this handy warranty information chart to see how long the main components of your drone are covered, or find out more about the DJI warranty here on the DJI website.
Our Gamo optics are covered by a five year manufacturers warranty.
Our Gitzo tripods are covered by a standard two year manufacturers warranty which can easily be extended by visiting their website.
Our GSO products are covered by a one year manufacturers warranty.
Our selection of iOptron telescopes carry a one year manufacturers warranty against manufacturing defects.
Our Kite binoculars and riflescopes carry a 30 year warranty against manufacturing defects.
Our Konus binoculars, monoculars, spotting scopes, telescopes and accessories carry a one year manufacturers warranty against manufacturing defects.
Our Kowa binoculars, spotting scopes and accessories carry a limited lifetime warranty against manufacturing defects.
Our Laser Genetics products are covered by a five year manufacturers warranty.
Our Lowepro bags have a limited lifetime warranty against manufacturing defects. Please note that this does not cover general wear and tear or zips.
Our Manfrotto tripods come with a standard two year warranty which you can easily extend to five years by visiting the brand website.
Meade optics including our range of fantastic Meade telescopes have a one year manufacturers warranty against manufacturing defects.
Millett products sold by ScopeUout are covered by a Limited Lifetime Warranty. This warranty guarantees products to be free of defects in materials and workmanship for the reasonable lifetime of the item given normal use. All Millett products purchased through ScopeUout are warranted against defects in workmanship or materials, and provided they are not abused, taken apart or tampered with in any way we will make good any deficiencies not due to normal wear and tear. Products will be repaired or replaced at our discretion.
All Nightforce riflescopes are covered by a transferable Limited Lifetime Warranty, which says in simple words, if Nightforce did something wrong, they'll fix it.
Our range of Nikko Stirling riflescopes are covered by a two year manufacturers warranty against defects.
Our range of binoculars, spotting scopes, riflescopes and accessories from Nikon are covered by a ten year manufacturers warranty against manufacturing defects. You can find out more about the warranty here. Our Nikon KeyMission action cameras carry a 1 year manufacturers warranty.
Our range of Nova telescopes and spotting scopes are covered by a fantastic 3 year manufacturers warranty against manufacturing defects.
Olympus binoculars sold at ScopeUout have a 10 year manufactures warranty against manufacturing defects.
Our Oz-mate products (except Nightvision) carry a limited lifetime warranty against manufacturing defects.
All Pentax binoculars are covered by a one year manufacturers warranty against manufacturing defects.
Our Primos game cameras are covered by a Limited Lifetime" warranty which guarantees products to be free of defects in materials and workmanship for the reasonable lifetime of the item given normal use.
Sky Watcher telescopes come with a one year warranty against manufacturers defects.
Our Slik tripods are covered by a one year manufacturers warranty.
Snypex binoculars and spotting scopes (except those with electronic components) are covered by a 25 year warranty against manufacturers defects.
Our range of Sun Optics USA riflescopes, rings and mounts carry a limited life-time manufacturers warranty against manufacturing defects.
Our range of Stealth Optics riflescopes and rings carry a 10 year manufacturers warranty against manufacturing defects.
Tasco products sold by ScopeUout are covered by a Limited Lifetime Warranty. This warranty guarantees products to be free of defects in materials and workmanship for the reasonable lifetime of the item given normal use. All Tasco products purchased through ScopeUout are warranted against defects in workmanship or materials, and provided they are not abused, taken apart or tampered with in any way we will make good any deficiencies not due to normal wear and tear. Products will be repaired or replaced at our discretion.
Vanguard binoculars, spotting scopes and rifle scopes have a one year manufacturers warranty against manufacturing defects.
Our Velbon tripods carry a one year manufacturers warranty against manufacturing defects.
Our Vixen riflescopes and binoculars carry a lifetime manufacturers warranty against manufacturing defects.
Our Vortex products are covered by a fantastic unlimited lifetime warranty. You can find out more on the Vortex website.
Our Zeiss binoculars and scopes are covered by a two year manufacturers warranty against defects.
To qualify for cover under the manufacturers warranty please keep your confirmation email and tax invoice from ScopeUout as proof of purchase. In some cases you will need to register your product with the manufacturer to be eligible for the manufacturers warranty. Please read all manufacturers documentation included with your product to ensure that you follow all manufacturers warranty requirements. ScopeUout will not accept any responsibility for customers failure to comply with manufacturers warranty requirements.
Delivery Charges for Warranty Returns
Any shipping costs to return the original goods to ScopeUout will be your responsibility. If on examination of goods returned to ScopeUout, the goods are found to not be in breach of any consumer guarantee, ScopeUout may charge you a fee for examining the goods, and also charge you any cost to return the goods to you.
Please note that goods must be returned within a reasonable period and you may be asked to demonstrate that you have purchased the goods from ScopeUout (Contact details verification) and that the problem with the goods was not your fault.
If you are shipping an item worth over $10, they are required to use a trackable shipping service or purchasing shipping insurance. ScopeUout will take no responsibility for items that are lost or damaged during return shipping.